Frequently Asked Questions

General Leasing Questions

Can additional furniture be brought into the apartment?
We want your suite to feel like home so you may bring anything else you would like for your suite. Remember, all suites come fully furnished, and all furniture must stay inside the suite.
Can I pay my bill online?
Yes, we offer an option to pay online with an eCheck, VISA, MasterCard or Discover card. There is a convenience fee for using this service.
Can I request a suite or roommates?
We are more than happy to accommodate you if you have roommates you would prefer. Don't have roommates? No problem! We provide roommate matching services.
Can I use my financial aid?
Unfortunately, since we are not directly associated with the University, we do not directly accept financial aid. However, you may use your financial aid to pay your rent as long as it is in the form of our acceptable payment methods.
Can we decorate our suite?
We encourage residents to personalize and decorate their suites. You are allowed to hang pictures on the walls, re-arrange furniture, hang window treatments, and anything else you can think of. However, you can not move the furniture Wesley House provides out of the suite.
How are roommates matched?
We have partnered with RoomSync to provide a modern matching platform where residents choose their own roommates. After you complete the leasing process you will be emailed a link to join our RoomSync network. You will then log in to RoomSync using Facebook, create a matching profile, and begin your search to find your new best friend - or roommate for starters. If you already have a roommate in mind, you can confirm your roommate request within RoomSync.
How are rooms assigned?
Residents who already have preferred roommates can confirm their roommate match requests using RoomSync, our roommate matching platform. If they do not already have a roommate, residents will search for and choose their own roommate using RoomSync. Residents will be able to communicate with each other during and after the selection process. In the event that potential roommates discover that they are no longer compatible, they can request a different roommate and we will do our best to accommodate any change request. To provide sufficient time and the greatest opportunity for residents to find the perfect roommate, they should apply and sign a lease as early as possible.
How close to campus are you?
The three lanes of Bancroft Way are the only thing that separates us from the campus. The recreation and pool facility are directly across the street from us and we are about a block and a half from Sproul Plaza and Telegraph Ave.
How many people live there?
We have 8 suites for 89 people.
If I am over 21 do I need a guarantor?
Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, we will accept a security deposit of one (1) installment.
If I pay in full, do I get a discount?
Unfortunately, we do not offer a discount for paying rent in full at this time.
Is parking available?
Unfortunately, we do not have access to parking spaces.
What do I need to hook up my computer to the internet?
We provide Wifi access, so all you need is a computer with wireless capabilities.
What if I need to cancel my lease?
Because Wesley House understands that unforeseen events may happen, we do offer lease transfers. You would need to find someone to take over your lease (as a lease transfer). You may pick up a copy of our lease transfer procedures in the front office.
What is roommate matching?
All residents are asked to fill out a roommate matching form when they apply. Some of the categories we match people include year in school, smoking vs. non-smoking, housekeeping habits, study habits and interests. We ask all residents to fill out this form as honestly as possible so that we can match you to the best of our abilities.
What size are the beds?
The beds are extra long twin size beds. Twin XL sheets will fit.
What types of leases are available?
We offer 10 and 12 installment leases to all of our residents. We also provide summer housing.
What types of suites/rooms are available?
We offer double and triple bed spaces. Our inclusive community focuses on fun social events, a shared educational experience, and first class facilities.
What utilities are included in my monthly installment?
Wesley House includes electricity, gas, water, sewer, and garbage removal. We also offer internet access and basic cable in the common areas.
Will you send me a bill for each installment?
We do not send any invoices, but for your convenience, you can use our online resident portal to check your balance at any time. However, payment is due at the first of the month and is consider late after 11:59PM on the 3rd.

Renewal Questions

Can I request different roommates?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
What is a "renewal?"

Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!

If I renew, will my guarantor have to sign again?
No. Your guarantor doesn't have to do anything extra!
If I renew, do I have to move out then move back in?
When you renew and choose to stay in your current spot, no moving is required!
I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
I just moved in, is it too early to renew?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
How do I renew?

We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3!" Just following these steps:

1. Open your renewal email from us.
2. Review the terms, and click "Accept"
3. Follow the prompts to sign the new lease agreement.

It's that easy!

When do I start paying the new rent amount?
On the first day of your new lease.

Community Info

How Can We Help??

Wesley House
Berkeley, CA Apartments

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

2398 Bancroft Way Suite 100
Berkeley, CA 94704
    510-848-2100
Mon-Fri: 9am - 8pm
Sat: 10am - 5pm
Sun: 12pm - 5pm

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